Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders ship within 1-3 business days. Standard shipping typically takes 5-7 business days.

What are your shipping rates?
Shipping costs vary by product and destination and are calculated at checkout. For print-on-demand items like apparel and mugs, flat rate shipping applies based on the product type.

Can I track my order?
Yes, you'll receive a tracking number via email once your order ships.

Products

Where is your coffee sourced from?
We source our coffee from premium suppliers who share our commitment to quality and sustainability.

Do you offer decaf options?
Yes! We carry a selection of decaf coffees. Browse our full catalog for options.

Returns & Refunds

What is your return policy?
We want you to be completely satisfied. Please contact us within 14 days of receiving your order if you have any issues.

Can I return perishable items like coffee?
Due to the nature of perishable goods, we are unable to accept returns on opened coffee products. However, if there is a quality issue, please contact us and we'll make it right.

Contact Us

How can I reach you?
You can reach us via our contact page or by emailing us directly. We aim to respond within 24-48 hours.